Bathers
Bathers
Bather/Brusher’s primary duties are to properly prepare, bathe and finish pets by using humane practices and minimizing pet stress. Additionally, the Bather/Brusher is responsible for the maintenance and cleaning of the groom area. Pet Care Counselors may be cross-trained in bather/brusher procedures for the groom shop. The Bather/Brusher works under the supervision of the Senior Groomer &/or Groom Shop Manager and reports to the General Manager of the business.
Dog Groomers
Dog Groomers
The Groomer’s primary duties are to properly groom and finish pets by using humane practices and minimizing pet stress. Additionally, the groomer is responsible for supervising bather/brushers and the maintenance and cleaning of the groom shop. The Groomer reports to the Groom Shop Manager.
Dog Trainers
Dog Trainers
The Dog Trainer is responsible for execution and oversight of daily pet dog training services including daycare, lodge & train dogs, puppy potty & crate training and day training sessions. Additionally, they are responsible for assisting/leading training classes, class orientation and private training sessions with the Training Program Manager. The Dog Trainer assists with the coordination of daily daycare play groups, training sales efforts and communication with clients regarding training needs or behavior issues/concerns. They also assist with training new pet care counselors and troubleshooting dog behavior issues within the facility.
Pet Care Coordinator
Pet Care Coordinator
The Pet Care Coordinator is responsible for supervision of the daycare/cage free boarding
operations and staff duty assignments within their area of specialty. Additionally, they are responsible for training new Pet Care Counselors and monitoring performance to ensure proper procedures are followed.
Pet Care Counselor
Pet Care Counselor
The Pet Care Counselor is responsible for the supervision, control and management of daycare dogs and ensuring the safety of the playgroup. The counselor may also be assigned care of other animals lodging or grooming at the facility. Additionally, the counselor is responsible for the maintenance and cleaning of the playrooms as well as other areas of the facility as assigned. The Pet Care Counselor works under the supervision of the Pet Care Coordinator and reports to the Pet Care Supervisor.
Senior Receptionist
Senior Receptionist
The Senior Receptionist is responsible for supervision of the front desk and lobby area in the event the General Manager is not here. The Senior Receptionist has shown a dependable pattern of reliability and gained valuable experience in the course of working at It’s A Dogs Life MI. The Senior Receptionist is able to help guide new employees in their staff development, imparting knowledge gained from their own training and experience. The Senior Receptionist is able to operate independently requiring little or no direct supervision. The Senior Receptionist works under the supervision of the Client Services Manager.
